Kwik Pay Help
What is KwikPay® and how do I sign up?

KwikPay automatically debits your monthly student loan payment from your checking or savings account while your Nelnet account is in an active repayment status, whether your account is past due or paid ahead* (when you’ve paid more than the minimum due). This convenient, simple payment option saves you time and money and offers you the peace of mind that comes with knowing that your student loan payments are being made in an accurate and reliable manner.

*KwikPay will not debit payments when your account is paid ahead while your loan(s) is on an Income-Based, Income-Contingent, or Pay As You Earn Repayment Plan, or Reduced Payment Forbearance. Additionally, if your loan is on one of these repayment plans, you will not be eligible to have an additional amount automatically debited. However, you may make an extra payment anytime by clicking Pay Now on the left.

To enroll, click Manage KwikPay (auto debit) on the left and complete the information required.

What are the advantages of KwikPay?

KwikPay is convenient, safe, and secure. This simple payment option saves you time and money and offers you the peace of mind that comes with knowing your student loan payments are being made in an accurate and reliable manner each month.

When will the first payment be debited on KwikPay?

The first debit date depends on your current monthly due date and the date you are signing up for KwikPay. If your current due date is within 6 days of the date you are signing up for KwikPay, your first debit will occur the following month. If your current due date is greater than 6 days from the date you are signing up for KwikPay, your first debit will occur on your current due date.

Example: If today is June 1, 2011, and your due date is June 6, 2011, KwikPay will debit on July 6, 2011. If today is June 1, 2011, and your due date is June 10, 2011, KwikPay will debit on June 10, 2011. You will receive information when signing up electronically and/or a confirmation letter that indicates the first debit date. You are responsible for remitting payments until that date.

Can I request that KwikPay debit an amount that is greater than my normal monthly installment amount?
Yes. You may request an additional payment amount when you sign up for KwikPay. The payment amount must be greater than the current installment amount. If you would like to pay more, simply enter the extra payment amount in the "Additional Payment" box.

Note: Choosing to pay more than your normal monthly amount due may cause your due date to advance greater than one month (called paid ahead status). Rest assured, we apply the extra funds to your loan, so you pay your loan balance down faster!

Customers whose student loans are on an Income-Based, Income-Contingent, Income-Sensitive, or Pay As You Earn Repayment Plan, or a Reduced Payment forbearance may enroll in KwikPay, but are not eligible to have an additional amount automatically debited. If you enroll in KwikPay and your loans are on one of these repayment plans, you may make an extra payment anytime by logging in at Nelnet.com and clicking Pay Now on the left.
How do I cancel or make changes to my existing KwikPay setup?

You can cancel or make changes to KwikPay at any time. To make changes or cancel KwikPay go to the Manage KwikPay page. From there you can edit your banking information or cancel KwikPay all together.

The cancel and/or change date depends on your current monthly due date and the date you are canceling or changing KwikPay. If your current due date is within 6 days of the date you are canceling or changing KwikPay, the change will not occur until the following month. If your current due date is greater than 6 days from the date you are canceling or changing KwikPay, the change will be effective on your current due date.

Example: If today is June 1, 2011, and your due date is June 6, 2011, the cancellation and or change request will not take place until July 6, 2011, and the regular debit will still occur on June 6, 2011. If today is June 1, 2011, and your due date is June 10, 2011, the cancellation and or change request will be effective on the June 10, 2011, payment. You will receive information when signing up electronically and/or a confirmation letter that indicates the date of the cancellation and/or change. You are responsible for remitting payments until that date.

What happens if my KwikPay scheduled payment falls on Saturday, Sunday, or a holiday?
The payment will be deducted from your bank account the next business day. Your Nelnet account will reflect that your payment was made on your due date.
What if I don't have enough money in my bank account on the day you debit my KwikPay payment?
If a payment is not honored by the bank due to insufficient funds, you may be charged an insufficient funds fee of up to $25. Two occurrences of insufficient funds within 12 months may result in the termination of your KwikPay agreement, additional fees and/or loss of an interest reduction incentive.
Can I designate how to apply my KwikPay payment to my loans?
No. Payments are distributed across all of your active loans in repayment. If you want to direct your payments to specific loans, you must use the one-time payment option under Pay Now.
What if I am making my final loan payment on KwikPay?
KwikPay is able to debit a final payment even if the amount is less than the regular monthly amount. It will automatically calculate and debit the last and final payment.
Can I make additional payments while on KwikPay?
Yes. You can make one-time payments online or through the mail.
Why did my KwikPay payment amount for this month differ from last month's amount?
An adjustment may have been made on your account since last month's statement was generated. For example, a loan or account may have been paid in full, your account may have come out of deferment or forbearance, or if you are on the Graduated Repayment Plan, you may have graduated to the next payment level.
My KwikPay payment pulled from my bank account and has posted to my account, but my account is still past due. Why is this?
If your bank rejected the KwikPay payment for any reason (non-sufficient funds, invalid account number, etc.), your account may become past due. KwikPay will try to auto-debit the next payment, if successful, the previous payment will still be past due. You will need to make the rejected payment online or by mailing it to Nelnet.
When am I eligible to enroll in KwikPay?
  • When your student loans are in an active repayment status, meaning you have a monthly payment due each month.
  • When you have paid more than the minimum due on your student loans (called paid ahead). While your student loans are in an active repayment status, KwikPay will automatically debit your monthly payment from your bank account, even if your student loans are paid ahead.
  • When your student loan account is past due. If you qualify for a hardship forbearance, Nelnet will bring your account current before the first debit occurs. Outstanding accrued interest will be added to your principal balance. You will receive notification if your account has been set up for KwikPay per your request or if your account did not qualify for KwikPay.
  • When you are in-school or in a six-month grace period and your student loans are at least 180 days away from entering a repayment status. Certain student loans typically enter a repayment status six months after graduation or separation from school. Note: your first debit will not occur until your first scheduled due date. You can verify your due date and payment amount due anytime when you log in at Nelnet.com.
  • When your payments are postponed with a deferment or forbearance. However, KwikPay will not debit your bank account until your deferment or forbearance has ended and your student loans have entered an active repayment status.
Loan Consolidation Help
When did Nelnet discontinue loan consolidation?
Nelnet stopped consolidating student loans on January 23, 2008.
Will Nelnet charge me fees if I consolidate my loans with Direct Loans?
No. There are no transfer fees associated with consolidation.
Lower Payments Help
Are there any fees for changing my repayment plan?

No. There is no charge for changing your repayment plan. Please note that if your loans are on the Income-Based Repayment (IBR) Plan and you wish to change to a different repayment plan, federal regulations require you to make one scheduled payment on the Standard Repayment Plan or in a Reduced Payment Forbearance after exiting IBR before you may change plans.

If you have Family Federal Education Loan Program (FFELP) student loans and choose to exit the IBR Plan, federal regulations require that your student loans be placed on a 10-year Standard Repayment Plan or Reduced Payment Forbearance.

Any unpaid interest that accrued while you were on the IBR Plan would be added to your principal balance (this process is called capitalization) when you exit the IBR Plan.

Does changing my repayment plan negatively impact my credit?
No.The repayment plan change will not affect your credit as long as your account remains in current standing.
Can I change my repayment plan more than once?
Yes.
Why don’t I qualify for an Extended Repayment Plan?
To be eligible for the Extended Repayment Plan, all of your loans must have been disbursed on or after October 7, 1998, and you must have a total outstanding principal and interest balance of $30,000 or more on your FFELP (Federal Family Education Loan Program) loans or $30,000 or more on your FDLP (Federal Direct Loan Program) loans.
What if I don’t have a 1040 form to submit for the IBR (Income-Based Repayment) Plan?
If you don’t have a 1040 form, you must complete the IBR Alternative Documentation of Income form.
What repayment plan should I be on to pay the least amount of interest possible?
The Standard Repayment Plan is generally the most economical repayment plan because you pay the same monthly payment amount for the life of the loan.
Why don’t I qualify for the income-driven repayment plan I applied for?
Your type of federal student loan may not have been eligible for the income-driven repayment plan you chose. Income-Contingent and Pay As You Earn Repayment Plans are for most Direct Loans, and the Income-Based Repayment Plan is for most Family Federal Education Loan Program (FFELP) and Direct Loans.
What is the process for applying for an income-driven repayment plan (Income-Based, Income-Contingent, or Pay As You Earn Repayment)?

When you apply online for an income-driven repayment plan (Lower My Payments link on the left), you will be directed to log in to StudentLoans.gov through which you can submit your application to us. Through the online application, you will have the option to securely transfer your Adjusted Gross Income from your federal tax information to your online application using the IRS Data Retrieval Tool.

Please note that if you elect to send alternative documentation of your income, or indicate on your application that the adjusted gross income from your tax return does not reflect your current income, you will need to send supporting income documentation to the address or fax number below before your repayment plan request can be fully reviewed and processed.

Nelnet
P.O. Box 82565
Lincoln, NE 68501-2565
Fax: 866.545.9196

How do I renew my income-driven repayment plan?

You can renew your income-driven repayment plan in one of two ways:

  1. Log in to StudentLoans.gov and click Complete IBR/Pay As You Earn/ICR Repayment Plan Request. Select “I am submitting annual documentation for the recalculation of my monthly payment amount under my current repayment plan” under Reason for Request.
  2. Download the form at Nelnet.com/Income and check box 1b in section 2. Return your form with all sections completed to the address or fax number listed on the web page or page 5 of the application.
My loans are in an income-driven repayment plan and my income or family size has changed. How can I have my payment amount re-evaluated to more accurately reflect my income?

You may request that we recalculate your monthly payment amount on your income-driven repayment plan in one of two ways:

  1. Log in to StudentLoans.gov and click Complete IBR/Pay As You Earn/ICR Repayment Plan Request. Select “I am submitting annual documentation for the recalculation of my monthly payment amount under my current repayment plan” under Reason for Request.
  2. Download the form at Nelnet.com/Income and check box 1c in section 2. Return your form with all sections completed to the address or fax number listed on the web page or page 5 of the application.
What happens if I do not renew my income information, or if I become ineligible for a reduced payment amount while enrolled in an income-driven repayment plan?

The three income-driven repayment plans (Income-Based, Income-Contingent, and Pay As You Earn) were designed so that your payment will be reflective of your income as it changes over time, so it is necessary for you to provide us with your current income information annually.

If you choose not to provide us with your current income information each year, or we determine that your current income makes you ineligible for a reduced payment amount, you will remain on your income-drive repayment plan, and your payment amount will be adjusted to ensure your student loans will be paid off by the end of your remaining loan term. This would most likely result in an increase to your monthly payment amount.

What if I previously have not qualified for a reduced payment amount on my income-driven repayment plan, but believe I may now qualify due to a change in my income or family size?

If your financial situation or family size has changed at any time during the year, you may request that we recalculate your monthly payment amount on your income-driven repayment plan in one of two ways:

  1. Log in to StudentLoans.gov and click Complete IBR/Pay As You Earn/ICR Repayment Plan Request. Select “I am submitting annual documentation for the recalculation of my monthly payment amount under my current repayment plan” under Reason for Request.
  2. Download the form at Nelnet.com/Income and check box 1c in section 2. Return your form with all sections completed to the address or fax number listed on the web page or page 5 of the application.
Make a Payment Help
Can I make a payment with a debit or credit card?
Depending upon your lender, you may be eligible to make a payment with a debit or credit card. Please call us to do so. If your lender allows a payment with a card, there will be a $15.00 fee assessed.
Can I submit a payment for more than the payment amount shown on this page?
Yes. You can make a payment for a larger amount with no pre-payment penalties.
How are my payments applied to my account?
Payments are always applied first to fees (if applicable), interest, and then to principal.
Can I set up recurring payments?
Yes. You can set up a recurring payment schedule through KwikPay by clicking "Manage KwikPay (auto-debits)."
Can I make a payment on a specific group?
Yes. You can do this by selecting the Pay By Group radio button. Then, you can make payments to any group.
Can I pay off my loans online?
Yes. Pay the amount listed in the "outstanding balance" column to pay off a specific loan group.
Where can I find my payoff amount?
You can locate your payoff amount on the home page under "Account Summary." The "outstanding balance" is the amount required to pay off your loans as of today's date.
Can I cancel a payment?
Yes. You can cancel a payment if its status is not "processed" on the "My Payments" page.
My Secure Messages Help
Why is the amount due on my statement different than the amount due shown on the online payment system?
This could be for a variety of reasons: If you are past due, the online payment system will reflect the past due amount plus the next month’s payment. If you have more than one account with Nelnet, the online payment system will display the amount due within the next 30 days for all accounts. If you made any overpayments at any time during the life of the loan, it will lower the amount you owe this month as shown online, but your statement will reflect the minimum amount due.
Where can I go to request to receive paper statements instead of electronic statements? Can I receive both paper and electronic statements?
To request to receive paper statements instead of electronic statements, call Nelnet and a Nelnet advisor will update your account to accommodate your request. You must elect to receive correspondence either all electronically or all in the mail. Note: If you choose to receive electronic correspondence, there are a small number of documents we are required to send you via mail.
What if I am not receiving notification e-mails?
If you are not receiving notification e-mails to your personal e-mail account, first make sure the e-mail address for you in Manage My Account is correct. If it is, check your personal e-mail account's spam or junk folder. You can also add admin@nelnet.net to your e-mail contacts to avoid Nelnet e-mails from being considered spam. After taking these steps, if you are still do not receive message notification e-mails from Nelnet, please contact us.
If I accidentally delete a statement, how can I get another one?
Please contact us to request that a copy of your statement be sent to you.
Every time I open up an e-mail from Nelnet, Voltage Security asks to me come up with a username and password. What is this?
Nelnet has an added layer of security for e-mails to protect your information. Complete the Voltage Security registration process once by following the prompts. You will not be prompted again to enter a username and password to retrieve your secure message from Nelnet.
Secure Message Help
If Nelnet sends me a form via e-mail, can I returned the completed form to Nelnet via e-mail?
Please return your form to the mailing address or fax number on the form. We do not encourage you to return your form via e-mail for security reasons.
How long will statements stay in the My Secure Messages mailbox before they are deleted?
You will have 24/7 access to statements for 12 months before they will be deleted from your My Secure Messages mailbox.
How long before my due date is my statement sent to me?
Statements are generated approximately 21 days before your due date.
I am currently mailing in payments. How do I do this without a statement stub? Do I have to include a statement stub with my payment?
To ensure timely and accurate processing of your payments, please include the bottom portion of your monthly statement with your check if you choose to mail your payment. To do this, you can access My Secure Messages, locate your current statement, and print it. Detach the bottom portion of your statement and mail it with your check to the address provided on your statement. If you receive multiple statements, mail your payment with the payment coupon on the bottom of your statement(s), and please ensure that the coupon is in your envelope before sealing it. For timely process of your payment, please also make sure that the payment is mailed to the address located on your payment coupon.

If you are not able to include your statement stub with your payment, please send your payment to the correct payment address on the statements you regularly receive and add your Nelnet account number to your check.
Security Help
How do I log in to Manage My Account?
Enter the username and password you selected when you registered for your account. If you have not yet selected a username or password, register on the site.

Note: For security reasons, you will be locked out of your online account after five unsuccessful password entry attempts. To prevent this, select "Forgot Username" or "Forgot Password" to retrieve your forgotten information.

If you are locked out of your account, contact us to reset your account so you can log in. To prevent yourself from being locked out, use the "Forgot Username" or "Forgot Password" links to retrieve your forgotten information before you are locked out.
I have locked myself out of my account. How can I reset it?
If you are locked out of your account, contact us to reset your account so you can log in. To prevent yourself from being locked out, use the "Forgot Username" or "Forgot Password" links to retrieve your forgotten information before you are locked out.
I forgot my username. How can I obtain it?
To obtain your username, perform the following steps:
  1. Click "Forgot Username."
  2. Validate your identity by entering the following information:
    1. Your Social Security Number
    2. Date of birth (mm/dd/yyyy)
    3. E-mail address
  3. Click "Request Account Info."
  4. Answer the security question.
  5. If all the information matches what is on file for your account, your username will be displayed.
I forgot my password, and I have already set up security questions. How can I reset it?
To reset your password with security questions already set up, perform the following steps:
  1. Click "Forgot Password."
  2. Verify your identity by entering the following information:
    1. Your Social Security Number
    2. Date of birth (mm/dd/yyyy)
    3. E-mail address
  3. Click "Request Password."
  4. Answer the security question.
  5. If all the information matches what is on file for your account, your password will be reset, and you will be asked to enter a new password.
  6. You will receive an e-mail informing you that your password was recently changed.
I forgot my password, and I have not set up security questions. How can I reset it?
To reset your password with security questions not yet set up, perform the following steps:
  1. Click "Forgot Password."
  2. Verify your identity by entering the following information:
    1. Your Social Security Number
    2. Date of birth (mm/dd/yyyy)
    3. E-mail address
  3. Click "Request Password."
  4. Your password will be e-mailed to you at the e-mail address you entered into the E-mail address field from step 2.c.
  5. Important: If you have a Yahoo e-mail account, please add admin@nelnet.net as a trusted contact.
  6. Follow the instructions in the temporary password e-mail. You will be prompted to set up your security questions after you log in and reset your permanent password.
Why do I have to answer security questions?
We use the security questions as an extra layer of protection, helping to prevent unauthorized people from accessing your accounts.
How can I change my security questions?
To change your security questions, first log in to your account and then perform the following step
  • Click "My Info and Preferences" and select the "Password/Security" tab.
Is my password case sensitive?
Yes. Your password may be any combination of 8 to 18 characters.
  • It must contain three out of the following:
    • At least one uppercase letter
    • At least one lowercase letter
    • At least one number
    • At least one of the following special characters: !,@,#,$,&,*
  • It can't contain your username.
  • It can't contain "Nelnet" or "Password."
Is my username case sensitive?
No. Your username may be any combination of six to 20 alpha-numeric characters.
  • It must begin with a letter.
  • It can't contain special characters (!,@,#,$,&,*, etc.)
What are cookies?
Cookies are text files on your computer that allow websites to store information on your computer and later retrieve it.
I requested my password be e-mailed to me, but I have not received it yet.
Sometimes automated replies are auto-directed to a junk or spam folder within your mailbox. Please be sure to check all of your e-mail folders.

Important: If you have a Yahoo e-mail account, please add admin@nelnet.net as a trusted contact.
Which browsers are Manage My Account compatible with?
This website is compatible with the following browsers:
  • Google Chrome
  • Internet Explorer 7-10
  • Mozilla Firefox
  • Safari
What does it mean when the website says it can't validate my information when I have forgotten my username?
The username/password combination is not valid:
  • We recommend you click "Forgot Username" to ensure you are entering in the correct username.
  • Make sure you are entering your date of birth as mm/dd/yyyy.
  • If the information still does not allow you to log in, contact us so we can verify that we have the correct information stored in your file.
Why do I have an image?
The image, which you choose, is another layer of security Nelnet has in place on your online account. When the image appears, you can ensure the website is secure to continue with your login process.

If you do not recognize the picture presented, do NOT enter your password. Please close the session and log in again at Nelnet.com.
Why do I continue to receive a runtime error message when I login?
This can be caused by browser compatibility issue. MMA is compatible with the following browsers:
  • Internet Explorer 7.x and above
  • Mozilla Firefox
  • Google Chrome
  • Safari
Why should I enable my cookies while on this site?
Enabling your cookies allows you to use the functionality of the "Back" button on the Nelnet website.
How do I enable my cookies?
We have provided instructions for setting up cookies on Firefox and Internet Explorer browsers below. Please keep in mind that browser versions vary, so these instructions might not be the exact steps you need to take for your personal setup. If we have not provided accurate guidance for your personal browser, please refer to the help information available on your menu bar.

How to accept cookies:
  • Firefox:
    1. Open your Internet browser.
    2. Select "Tools" from the menu bar.
    3. Select "Options."
    4. Click on the "Privacy" icon.
    5. Under the "Cookie" section, ensure that both boxes for accepting cookies are selected.
    6. Click "OK."

  • Internet Explorer:
    1. Open your Internet browser.
    2. Select "Tools" from the menu bar.
    3. Select "Internet Options."
    4. Click on the "Privacy" tab.
    5. Ensure that the settings are set to medium-high or lower.
    6. Click "OK."
Why am I required to complete a security setup during the registration(select/answer security questions) process?
Nelnet values your privacy. In an effort to retain the security of your information online, Nelnet has provided an additional layer of protection by having you predefine answers to security questions and select an image that shows on certain web pages so you're confident you're logging in to a legitimate Nelnet site.
How many security questions may I select and answer during the security setup?
You will be asked to select three questions and provide answers to help Nelnet verify your identity during your future sessions on Manage My Account.
When will I be asked to answer one of my security questions?
You will only be asked to answer one of your security questions if you have forgotten your username or password.
What if I incorrectly answer or have forgotten the answer to my predefined security questions when prompted during the login process?
If you fail to answer your question correctly, you will have two more opportunities to answer that question. After three unsuccessful attempts at answering that question, you will be prompted to answer a second question. Again, you will be allowed three attempts to answer the second question.

If you are having difficulty remembering the answers to your security questions, you may contact Nelnet at 1.888.486.4722 to have your image and/or security answers reset.

If you are unsuccessful after six total attempts to answer your two security questions, your account will be locked to protect your security. At that time, you will need to contact Nelnet at 1.888.486.4722 to have your image and security answers reset.
During the security setup, I am asked to "select an image." Why do I need to complete this step?
This image is used during the login process to verify that you are logging in to a legitimate Nelnet website, so Nelnet needs you to choose an image that you will remember.
When will I see my security image?
You will see the image you selected during the security setup process every time you log in to Manage My Account so you can be confident that you are logging in to a legitimate Nelnet website.
During the login process, what if the image I preselected does not appear?
Verify that the image displayed is the same one you chose during the security setup process. If you do not recognize the image or one is not displayed, do not enter your password. End the session by closing your window; then go to www.nelnet.com through another browser window and attempt to log in again.
Can I change the answers to my predefined security questions and preselected image at a later time?
Yes. Once you have logged in to Manage My Account, click "My Info and Preferences" and select the "Password/Security" tab from the main menu. You will have the opportunity to change your password, security questions, and/or image.
How do I update my contact information?
Access "My Info and Preferences" and select the "Personal" tab. Any changes to your contact information will be updated in our system in at least one hour. If you have recently changed your contact information and need to make additional changes, please wait at least one hour before updating your contact information again.
Tax Info Help
Why does my student loan servicer provide information regarding student loan interest paid in the prior year?
A person, financial institution, government unit, or educational institution that receives interest payments of $600 or more during the year on one or more qualified education loans must furnish this information to you. This information is also reported to the IRS. Your student loan servicer chooses to provide this information to you even if it is less than $600. You can view your tax information in your online account regardless of the amount of interest paid.
What is Nelnet’s tax reporting policy?
Your student loan servicer reports interest paid or loan cancellations to the IRS on all loan accounts. All interest information is available when you log in to our website. Log in to download and print your tax deductible interest form. Customers who paid $600 or more in interest during the tax year will also receive their tax information on either their January monthly statement or a separate IRS Form 1098-E.
How does the information on the IRS Form 1098-E affect me?
You’ll want to have your student loan interest paid amount and your lender’s federal tax ID number when filing your taxes. You can print a copy for your records if desired.
Can I deduct my student loan interest when filing my taxes?
You may be able to deduct the student loan interest you paid in the previous year on your income tax return depending on your income and other factors not related to your student loans at this servicer. However, you may not be able to deduct the full amount of interest reported. For more information regarding what is deductible, contact your tax advisor or see IRS Publication 970 “Tax Benefits for Education” and “Student Loan Interest Deduction Worksheet” in your Form 1040 or 1040A instructions.
Will Nelnet mail my tax information to me?
That depends: If your interest paid/debt cancelled was greater than $600: We will send your tax information on your monthly statement in January (if you normally receive a monthly statement), or on a separate IRS Form 1098-E (if you do not normally receive monthly statements).

If your interest paid/debt cancelled was less than $600: You can download and print your tax information from the “Print My Tax Info” page. Additionally, you can view your tax information on your January statement (if you normally receive a monthly statement).
Where else can I obtain my tax information?
We also provide your tax information to you through your online account. This information can be found by clicking on “Print My Tax Info” which is updated in early-January and is available for viewing through November of that year.

In addition, we provide your tax information via our automated phone system. You can hear this information 24 hours a day by calling 888.486.4722 and selecting option “*”. Tax information is generally available via the phone system in early January each year and remains available through the end of April.
Why is part of my Social Security number listed on the IRS Form 1098-E?
Federal regulations require that we provide your Social Security number on the IRS Form 1098-E, but we are allowed to mask the first five digits of it to protect your privacy. Your partial Social Security number will be removed from your monthly statement once the tax information is no longer displayed.
What if I need another copy of my IRS Form 1098-E?
This form is informational and does not need to be filed with your tax return; however, if you want a paper copy of your tax information, you can print one from your online account starting in January.
I am not the borrower, but I make payments on a student loan. Can I claim the student loan interest I paid when I file my tax return?
Contact a tax professional or the IRS at 1-800-829-1040 or www.irs.gov. We cannot advise you on tax matters. Your student loan servicer is required to report only to the primary borrower and to the IRS the amount of interest that was paid in the name of the primary borrower. For more information regarding what is deductible, contact your tax advisor or see IRS Publication 970 “Tax Benefits for Education” and “Student Loan Interest Deduction Worksheet” in your Form 1040 or 1040A instructions.
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