Register for Manage My Account
Nelnet is your student loan servicer! We handle all payments and customer service inquiries on your student loans. Register now to access your account online. Or click here to learn more about Nelnet.
What's the registration process?
We'll guide you through a brief process of gathering important identifying information (to make sure you're you!); you'll select a username and password—and set up security
questions and a security image in case you ever forget your password. Once you've registered, we'll ask you a few questions to configure your account so your account settings
fit you. We want you to get the most out of your online experience!
What can I do with Manage My Account?
- View account balances and accrued interest
- Make payments (you can even specify the amount you want to pay toward specific loan groups!)
- Explore options of lowering your monthly payment, or postponing your payments if you are experiencing a hardship
- Sign up for KwikPay®, our auto-debit payment method that deducts your payment out of your bank account automatically each month
- Sign up for text message (SMS) alerts to inform you of important account alerts (e.g. payment is due, payment is past due, loan status has changed, and statement is available online)
Your username may be any combination of 6 to 20 letters and numbers
- It can't contain special characters (!,@,#,$,&,*, etc.)
- It must begin with a letter
- Your password may be any combination of 8 to 18 characters.
- It must contain 3 out of the following:
- At least 1 uppercase letter
- At least 1 lowercase letter
- At least 1 number
- At least 1 of the following special characters: (!,@,#,$,&,*)
- It can't contain your user name
- It can't contain 'Nelnet' or 'Password'